FitRewards Blog

Part of our goal is to continue to providing educational
tools and resources to build a better rewards
program and grow customer loyalty in your business.

Retention. Stop…Look…Listen. Repeat

October 24, 2017 4:10 pm

Retention…Optimizing the tenure and residual value of every member. Is it a science? Yes. Is it measurable? Yes. Does it define the overall success of your health club? Well Yes! Do you give it the attention is needs to grow? Probably not, and that’s why you are reading this blog. So Why is it so […]

10 Out-of-the-Box Ideas to Keep Your Members Engaged

May 12, 2015 6:22 pm

Now that you have your rewards program in place, your members are easily being rewarded for behaviors like check-ins, attending classes, and making purchases at profit centers. Members have logged in and activated their accounts, and are easily referring friends and family members. So, what else can you do to keep your members engaged in […]

Join us at IHRSA: Learn from the Industry Leaders in Loyalty and Engagement

March 5, 2015 6:54 pm

Industry professionals attending the 2015 IHRSA Convention in Los Angeles, California, are invited to join industry leaders Maria Parrella-Turco, Consultant, Entrepreneur, and founder of FitRewards, and Blair C. McHaney, CEM Educator, Medallia Institute, President of Club Works, a Medallia Partner Company, for a 90 minute panel discussion, “Learn from the Industry Leaders in Loyalty and […]